Coronavirus Pandemic (updated 30 August 2020)
To help you with questions you may have about your Qantas Health Insurance cover, we’ve put together these frequently asked questions. You can also refer to our Coronavirus Support Package which aims to provide assistance for our members during this time. For more information, call us on 13 49 60.
- Will the COVID-19 support package be extended?
- Can I suspend my cover if I’m financially impacted by COVID-19?
- Does my health insurance cover doctors’ appointments?
- Am I covered for pathology tests for COVID-19?
- Will COVID-19 be considered a pre-existing condition?
- If my planned public hospital procedure needs to be moved to a private hospital, will I be covered?
- I have a procedure coming up, what should I do?
- Is it safe to go to the dentist or the physio?
- Why are only some members eligible to suspend their policy for up to 9 months in a 12 month period?
- What is the JobKeeper or JobSeeker 6 month premium increase relief?