Your Health Insurance
2020 Health Insurance Premiums
- Why did my premiums increase on 1 October 2020?
- Why was my premium increase postponed in April 2020?
- Who determines when, and by how much, premiums change?
- How much did my premium increase by?
- Do the premium increases apply to all members?
- Why do some product premiums increase more than others?
Coronavirus Pandemic (updated 30 August 2020)
- Will the COVID-19 support package be extended?
- Can I suspend my cover if I’m financially impacted by COVID-19?
- Does my health insurance cover doctors’ appointments?
- Am I covered for pathology tests for COVID-19?
- Will COVID-19 be considered a pre-existing condition?
- If my planned public hospital procedure needs to be moved to a private hospital, will I be covered?
Tax Time
- When will I receive a copy of my FY20 Private Health Insurance Statement?
- What do I have to do when lodging my tax return?
- What does my Private Health Insurance Statement include?
- How can I find a copy of my Private Health Insurance Statement?
- What do I do if my Private Health Insurance Statement is incorrect?
- What if I didn’t have Hospital cover for the full year?
2019 Government Reforms to Health Insurance
- What are the key changes to health insurance following the 2019 reforms?
- So what does this mean for you?
- Have these changes actually made it easier to buy and understand health insurance?
- Which Natural Therapies have been removed?
- Will I still get an age-based discount if I already have health insurance?
- When can I increase my excess to the new option?
Joining
Payments
Personal Details
Membership Cards
Your Policy
- Who does my membership cover?
- Can my partner manage my membership too?
- What happens if I am heading overseas?
- Can I suspend my membership?
- How do I change my level of cover?
- What is an excess?