Our initial predictions were that elective surgery would be suspended for many months due to the pandemic. However, we’ve seen Hospital claiming activity quickly recover following the Federal Government’s lifting of the elective surgery ban across most states. We’ve also seen ancillary claims, such as dental and optical treatment, return to normal levels due to restrictions easing across most states. So it’s unlikely that benefits will rollover to the next calendar year.
However, members have until 31 December 2020 to use their annual Extras benefits, with most ancillary services, like optical and dental, now open and available to members. We will continue to keep our members informed about any additional support options that become available.