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Why have I accumulated Locked Qantas Points?

Before 31 October 2017, if you did not hold an Eligible Qantas Assure Product, and were  not taking part in the Wellness 28 Day Trial, you would have accumulated Locked Qantas Points. Our Wellness Program has changed and  from 211 November 2017, you can earn Qantas Points through the App without holding an Eligible Qantas Assure Product. Eligible Qantas Assure Products are Qantas Assure Health Insurance Policies, Life Protect Policies and Annual Multi-Trip Travel Insurance Policy.

Up to 3,000 Locked Qantas Points can be converted to Qantas Points when you purchase an Eligible Qantas Assure Product.  Locked Qantas Points will expire 12 months after the member last accumulated a Locked Qantas Point.